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What's inside: Read how Videxio, a global provider of cloud-based video conferencing tools for business, improved customer experience related to ordering a subscription plan and completing the payment process after implementing Bluestone PIM.

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For your IT architecture

General icons set

Bluestone PIM is built as a cloud-based SaaS solution which scales with your needs. Instead of worrying about the infrastructure and the security of your data, you can focus on your content.

Scalable

Bluestone PIM runs as a fully multi-tenant SaaS solution on the largest cloud solution on the planet, AWS. Under the hood, we have split our application into more than a dozen different microservices, which automatically scale up and down depending on how much they’re being utilized. This means you will always have a power reserve for that big processing task. Also, you will not be affected by other customers’ use of the solution, as we’ll scale up more instances of the services you need while they’re using another.

Low investment

Getting started with a PIM solution has traditionally required buying and setting up some serious hardware in a data center, and paying both for the boxes and their management, not to mention the up-front software license. If you go with Bluestone PIM, we have all that covered, and this means you can get started without having to invest up-front in any hardware or software.

A diagram explaining the concept of API connectivity

Availability

At Bluestone, we take our uptime seriously. We know that keeping Bluestone PIM available 24/7 is what enables you to serve your customers globally whenever they need information and content about your products. Our operational model allows us to update our services without taking the solution offline. To ensure high availability, we also keep all our production-level services and databases running across multiple data centers (availability zones), so in the unlikely event that one data center is down, you’ll be served by one of the others without even noticing.

Connectivity

Bluestone PIM is an API-first solution, meaning that everything in our product is exposed through REST API endpoints. Whether you’re looking to import a million SKUs from your ERP, sync the media assets in your PIM with your advertising agency’s DAM, or simply need to provide high-quality, up-to-date product content to your webshop, you’ll find that Bluestone PIM’s well-documented API is ready for you. We provide two main sets of APIs: the Management API, which is used to exchange product content with the PIM, and the Public API, which is a lightning fast read-only API for retrieving the latest validated and approved product content for real-time use. See the full documentation here https://bluestonepim.readme.io (contact us to get credentials).

API in action
$ curl -v -X POST "https://app.bluestonepim.com/api/products" -d "
{ 
"name": "A brand new product", 
"number": "1234-5678-90AB"
}"
Response
< HTTP/1.1 201 Created
< Content-Type: application/json
< Location: https://app.bluestonepim.com/api/products/71b892ca-034f-4cab-b412-fc0866528ec1
< Resource-Id: 71b892ca-034f-4cab-b412-fc0866528ec1
< Content-Length: 0
< Connection: keep-alive

-
$ curl -v -X GET "https://app.bluestonepim.com/api/products/search/1234-5678-90AB" 
Response
< HTTP/1.1 200 OK
< Content-Type: application/json
< Vary: Accept-Encoding
< Content-Length: 104
< Connection: keep-alive

[
{
"id": "71b892ca-034f-4cab-b412-fc0866528ec1",
"name": "A brand new product",
"number": "1234-5678-90AB"
}
]
$ curl -v -X GET "https://app.bluestonepim.com/api/definitions/filter?name=model%20year"
Response
< HTTP/1.1 200 OK
< Content-Type: application/json
< Vary: Accept-Encoding
< Content-Length: 186
< Connection: keep-alive

{
"id": "9c5ba366-cd66-4dcc-8faf-3bfdfb370e3d",
"name": "model year",
"isCompound": false,
"archived": false,
"dataTypeName": "Integer",
"group": "Others",
"restrictions": {},
"multipleValues": false
}
]
$ curl -v -X POST "https://app.bluestonepim.com/api/products/71b892ca-034f-4cab-b412-fc0866528ec1/attributes" -d "
{ 
"attributeDefinitionId": "9c5ba366-cd66-4dcc-8faf-3bfdfb370e3d", 
"values": [ "2018" ], 
"type": "SIMPLE"
}"
Response
< HTTP/1.1 201 Created
< Content-Type: application/json
< https://app.bluestonepim.com/api/products/71b892ca-034f-4cab-b412-fc0866528ec1/attributes/
< 9c5ba366-cd66-4dcc-8faf-3bfdfb370e3d
< Content-Length: 0
< Connection: keep-alive

-
$ curl -v -X POST "https://app.bluestonepim.com/api/products/71b892ca-034f-4cab-b412-fc0866528ec1/publish"
Response
< HTTP/1.1 200 OK
< Content-Type: application/json
< Resource-Id: 71b892ca-034f-4cab-b412-fc0866528ec1
< Content-Length: 0
< Connection: keep-alive

-
$ curl -v -X POST "https://app.bluestonepim.com/api/products/71b892ca-034f-4cab-b412-fc0866528ec1/publish"
Response
< HTTP/1.1 200 OK
< Content-Type: application/json
< Vary: Accept-Encoding
< Content-Length: 144
< Connection: keep-alive

[
{
"id": "71b892ca-034f-4cab-b412-fc0866528ec1",
"name": "A brand new product",
"number": "1234-5678-90AB",
"description": "",
"status": "TO_BE_PUBLISHED"
}
]
An arrow with a dashed line and solid head

Performance

Timing is everything. At Bluestone we constantly work to improve the performance of our solution, to ensure that you can react as fast as possible to product and market changes and get up-to-date product content out to your sales channels. While we rely heavily on the scalability of our services to handle larger workloads, we are always looking for ways to speed up each request. We monitor all our services round the clock to identify potential bottlenecks. We focus our development resources where they’ll matter the most for the user experience.

Security and privacy

Your data is safe with us. All our services run in secure data centers and servers operated by AWS (see https://aws.amazon.com/security/). Data centres are ISO 27001 certified and SOC1/SOC2 compliant. In addition, we have our own rigorous security measures to ensure we keep all customer data private. Only a limited number of employees actually have access to your data. Contact us to learn more about our security processes.

Our network and services are continuously monitored for abnormal activity. All communication to and from Bluestone PIM is encrypted and all API requests require authentication and authorization using OAuth2/OpenID Connect and JWT.

We believe that data privacy is very important, and we are currently working to comply with all the details of the EU General Data Protection Regulation (GDPR), which takes effect on May 25, 2018.

Also, please see our Privacy Policy and Terms of Service.