An audience is a group of people who consume a company's content, products, news or services. It is important for companies to know their target audience in order to communicate with them and address them effectively.
Target groups have certain characteristics such as demographics (age, gender, place of residence), psychographics (interests, values, lifestyle), technological preferences and habits. One of the goals of any brand is to appeal to the unique characteristics of its target groups. To this end, they will usually try to optimise campaigns and content specifically for these segments. Once they know who their target audience is, they can work out how best to reach them, such as through specific social media pages or advertising styles they favour.
When communication is based on understanding the characteristics and behaviours of the target audience, messages and offers can be personalised. This results in content that resonates better with target audiences. Analysing audience data over time also provides insight into how interests evolve. This allows brands to refine their strategies to adapt to changing priorities or consumption patterns across different channels.