Definition: Integration

What is an integration?

In the context of software development and information technology, integration refers to the process of combining different systems or components together to create a cohesive whole that functions as a single unit. It is usually implemented through the use of APIs (Application Programming Interfaces) and other technologies that facilitate seamless communication and data exchange between the integrated systems, enabling them to work together harmoniously and share information effectively.

For example, an API integration can connect a website with a customer relationship management (CRM) system so that data from the website can be automatically captured and stored in the CRM.