Definition: Software-as-a-Service

What is software-as-a-service?

Software-as-a-service (SaaS) is a cloud computing model that provides users with access to software applications over the internet. Unlike traditional software delivery models where software is installed on local machines, SaaS is a subscription-based service where users pay a recurring fee to access the software hosted on remote servers.

SaaS is a popular model in the retail and eCommerce industries as it allows businesses to easily manage their online stores and customer data without the need for extensive IT resources. Many popular eCommerce platforms, such as Shopify and BigCommerce, operate on the SaaS model, providing businesses with easy-to-use tools for managing their online stores, tracking sales, and analyzing customer behavior.

What benefits does SaaS offer?

SaaS offers several benefits over the traditional software delivery model that make it an attractive choice for any company looking to future-proof their business, such as:

• No need for extensive on-premises hardware or IT infrastructure, or the manpower to maintain them
• Cost-effectiveness through pay-as-you-go subscription models
• Scalability and flexibility to meet changing business needs and access additional features or modules as required
• Accessibility to the software from anywhere with an internet connection
• Automatic updates and maintenance ensure users always have access to the latest features and security enhancements
• Continuous support to assist users with any technical issues or inquiries