Definition: Supplier Portal

What is a supplier portal?

A supplier portal is an online platform that is used jointly by businesses and their suppliers or vendors. It serves as a central online hub where both parties can collaborate, access and share product information, submit documents such as digital assets and invoices, and manage various aspects of their business relationship.

What can be done in a supplier portal?

Some common activities that can be typically performed by suppliers in a supplier portal include:

• Product Information Management: Update and maintain accurate and up-to-date product information.
• Product Data Collaboration: Work with retailers to review and validate product information, ensuring it meets the required standards.
• Order Management: Receive and process purchase orders, track order status, and provide shipment updates.
• Inventory Management: View inventory levels in real-time, manage stock availability, and coordinate replenishment.
• Document Sharing: Share and access important documents such as contracts, specifications, and compliance certificates securely.
• Communication: Engage in real-time communication with the company, addressing inquiries, clarifying requirements, and resolving issues.
• Performance Evaluation: Access performance metrics and feedback, allowing them to monitor their performance and make necessary improvements.
• Payment and Invoicing: Submit invoices, track payment status, and review financial transactions.